Challenge and Response? The El Faro Case

By | Accidents and investigations, Bridge Resource Management, Maritime Resource Management (MRM) | No Comments

The latest findings of the US National Transportation Safety Board (NTSB) on the EL FARO case which was recently published highlighted one of the important concepts of MRM which is Challenge and Response. Despite the suggestions of other officers on three occasions that the ship should change course, the Captain ignored these suggestions.

“We may never understand why the captain failed to heed his crew’s concerns about sailing into the path of a hurricane, or why he refused to chart a safer course away from such dangerous weather,” said NTSB Chairman Robert L. Sumwalt.  “But we know all too well the devastating consequences of those decisions.”

To read the NTSB text, click here.

Azalea Maritime uses MRM to its full potential

By | Bridge Resource Management, Maritime Resource Management (MRM) | No Comments

Why separate people in training who work together on board? We don’t think that’s a good idea and this is in fact the main reason we moved from the “old” term Bridge Resource Management (BRM) to Maritime Resource Management (MRM) long time ago now. Martin Hernqvist of ALL Academy, who personally was involved in the development of the first ever BRM course in the early 1990s, admits the term BRM was a dead end.

The benefits of bringing all people together in resource management training was clearly demonstrated by Azalea Maritime in Montenegro during an MRM course carried out in early November 2017. In an article published after the course, Azalea Maritime says:

“The approach to integrate all the resources involved in the maritime business of safe ship operation which started with the integration of the bridge, engine and cargo team into one single team, has proven to be more effective than having these teams in separate trainings.”

Furthermore; “The feedback from all parties involved (trainees, Principal representatives, etc.) was very positive. The training exceeded their expectations based on usual requirements set in resource management courses found elsewhere. All the team members had previously attended resource management training on several occasions, but never experienced the cooperation/common problem solving that all the teams achieved during this Maritime Resource Management.”

Azalea Maritime made extensive use of simulators during the MRM course. Using simulators may help in the implementation of the message of the course but is not a requirement. Click here or on the picture for the full article.

Back in Singapore for Another MRM Event

By | Maritime Resource Management (MRM), Train the trainer | No Comments

ALL Academy has successfully conducted another MRM Facilitator training event in Singapore with a fully-booked course. This time, Wallenius Marine Singapore graciously hosted the event on October 19, 2017 at the Seacare Maritime Hall, Seacare Building in Singapore. There were 7 companies represented in the event totaling to 22 participants who were active in the discussions. The next event in Singapore will be taking place in the first quarter of 2018. ALL Academy would like to express sincere gratitude to everyone who made the MRM events successful and for the continued support to the MRM course.

Here is the list of the participants and their companies:

  1. Nannette Medel – Net Ship Management Inc.
  2. Michael Andrew Tapia – Net Ship Management Inc.
  3. RS Minhas – Pacific International Lines (Pte) Ltd
  4. Sebastian A. Cardozo – Precious Shipping Public Company Limited
  5. Narong Phukaeophuek – Precious Shipping Public Company Limited
  6. Nares Singsa-Ard – Precious Shipping Public Company Limited
  7. Arzuna Bin Ali – PSA Marine (Pte) Ltd
  8. Ismail Bin Allias – PSA Marine (Pte) Ltd
  9. Loh Kahwai – PSA Marine (Pte) Ltd
  10. Zhenyi Lim – PSA Marine (Pte) Ltd
  11. Palaniandy Masilamany – PSA Marine (Pte) Ltd
  12. Muhammad Hazwan Rahim – PSA Marine (Pte) Ltd
  13. Chuanyi Chen – Singapore Organisation Seamen
  14. Maximillian Theodore Godfrey Francis – Singapore Organisation Seamen
  15. He-Jun Eugene Guo – Singapore Organisation Seamen
  16. Clarence Jude Somasundram – ST Electronics (Training & Simulation)
  17. Yee Sem Roland Chai – Wallenius Wilhelmsen Logistics AS
  18. Win Cho – Wallenius Marine Singapore Pte Ltd
  19. Reenajit Kaur – Wallenius Marine Singapore Pte Ltd
  20. Joven Masangcay – Wallenius Marine Singapore Pte Ltd
  21. San Win – Wallenius Marine Singapore Pte Ltd
  22. Susan Yeo – Wallenius Marine Singapore Pte Ltd
MRM Facilitator training participants with Martin Hernqvist in front of the Seacare Building in Singapore on 19 October 2017.

Participants with lead facilitator Martin Hernqvist during the MRM Facilitator training event in Singapore on October 19, 2017. Photo taken outside the venue. (Photo credit: George Foo, Singapore Organisation of Seamen.)

Erik Thun AB’s Company Days Culminate with an MRM Seminar

By | ALL Academy, Seminars/Conferences | No Comments

The recently concluded 2-day Company Days of Erik Thun AB culminated with a half-day MRM seminar which was held at Stadshotellet Lidköping on 14 September 2017. The event was participated by both sea-going staff and shore-based personnel and management with an approximate total of 50 participants.

During the last day of the event, Martin Hernqvist of ALL Academy talked about Maritime Resource Management and the important issues addressed by MRM that are familiar to the Maritime industry. The seminar was well received by the participants and ALL Academy is thankful for the opportunity to share the MRM concept.

Deputy Managing Director Johan Källsson of Erik Thun AB speaks before the participants of the Company Days. Behind him is Henrik Källsson, also Deputy Managing Director of the company.


Sea-going personnel and shore-side staff and management during the Thunbolaget Company Days.


Participants carefully listen during the MRM presentation of ALL Academy as part of Erik Thun AB’s Company Days programme.


Sigurnost Educa hosts MRM Facilitator Training in Zagreb

By | Train the trainer | No Comments

An MRM Facilitator training event was hosted by Sigurnost Educa, educational institute in Zagreb, Croatia on September 6, 2017. Participants of the event were from the following companies:

  1. De Ruyter Training & Consultancy BV
  2. HARREN Shipping Services GmbH & Co. KG
  3. P&O Ferries Holdings Ltd.
  4. COLUMBIA Shipmanagement Ltd.
  5. Sigurnost Educa, educational institute

Interesting discussions among the participants followed during the question and answer part of the programme. ALL Academy is grateful for the assistance given by Sigurnost Educa and for hosting the successful event.

Participants pay attention to the presentation during the MRM Facilitator training in Zagreb, Croatia on 06 September 2017.


Some of the participants pose with Martin Hernqvist at the entrance of Sigurnost Educa, educational institute building.

MRM Train the Trainer in Gothenburg

By | Train the trainer | No Comments

ALL Academy has concluded another MRM Facilitator training event in Gothenburg, Sweden on 27 June 2017. The event was held at The Swedish Club head office with a total of 6 participants coming from EuroShip Services Ltd, Harren Shipping Services GmbH & Co. KG, Metapharos AB and Wisby Shipmanagement AB. We are grateful for the continued support of The Swedish Club members to the MRM programme and we look forward to a more productive collaboration in implementing MRM in their respective companies.

Group photo of the participants together with Martin Hernqvist at The Swedish Club headquarters in Gothenburg. (from left Verena Grothues, James Struthers, Petter Brandt, Danils Isajev, Jennifer Masurtschak and Linus Nordström)

Upcoming MRM Events in Gothenburg and Zagreb

By | Train the trainer | No Comments

The registrations to the MRM Train the Trainer events in Gothenburg and in Zagreb are now open! We are happy to announce that we will be having an event on the 27th of June in Gothenburg, Sweden, just before the summer holidays. This is in response to our clients’ requests for an event in Europe. Right after the summer break, we will be hosted by one of our licensed MRM Training Provider, Sigurnost Educa, in Zagreb, Crotia, on the 6th of September. To register in any of these events, please click on the events tab or the pictures below. We look forward to seeing you in these events!

Welcome to Gothenburg on 27 June 2017!


See you in Zagreb on 6 September 2017!



Odd theme at CrewConnect Europe conference in Copenhagen

By | Seminars/Conferences | No Comments

What have politics to do with maritime human factors training? Or rather, what can politicians learn from an industry where leadership, communication, challenge & response and situation awareness are critical in order to make good decisions and to get things right? It turned out, quite a lot. Martin Hernqvist of ALL Academy, who gave the presentation, said he had never before illustrated the need for resource management with such an odd example, far from the maritime business. The presentation clearly showed that resource management is not just for shipping and aviation. The ideas can be applied in everything that we do – at work and in our personal lives – in situations where good decsions are critical. “It was a little bit of an experiment”, Martin admits after his presentation. “Politics may be sensitive, people may have very strong opinions about it and you don’t know who is in the audience.” However, the presentation was well received at the CrewConnect Europe Conference and Martin claimed he had never before received so many positive comments from delagates after a presentation like this time in Copenhagen.

What can we learn from this? First, looking at things from a different perspective is always important. Second, if you have an idea that you wish to try – no matter how odd it may seem – “just do it”.

Martin Hernqvist giving a thought-provoking presentation at the CrewConnect Europe Conference on 9-11 May 2017


The CrewConnect Europe Conference was held at the Radisson Blu Scandinavia Hotel in Copenhagen

Back to Manila for Facilitator training

By | Train the trainer | No Comments

Yet another successful MRM Facilitator training event carried out. This time in Manila. A big thank you to our participants from Grieg Philippines Inc., MSI Ship Management Pte. Ltd., PSA Marine (Pte) Ltd and ZRC Training Center Phils., Inc. A special thanks to Grieg Philippines Inc. for being an excellent host for our event!

The participants and Grieg Philippines hosts on the terrace of the new office in Pasay City, Manila.

The participants and host representatives on the terrace of Grieg Philippines Inc’s office at the Mall of Asia Complex in Pasay City, Metro Manila.

Train the Trainer in Mumbai

By | Train the trainer | No Comments

Thanks everyone who attended the MRM Facilitator seminar at Waterstones Hotel and Club in Mumbai on 28 February! Very good discussions and too little time. We’ll have to come back to India soon again.

Participating companies were:

  • Global Maritime Training Centre
  • Goodwood Ship Management Pte. Ltd.
  • MSI Shipping Services India Pvt Ltd.
  • Samundra Institute of Maritime Studies
  • Scorpio Marine Management India
  • Seaspan Crew Management Ltd.
The group gathered outside Waterstones Hotel and Club in Mumbai.

The group gathered outside Waterstones Hotel and Club in Mumbai.